Responsible lending

Month End Money do's and don'ts:

Month End Money do:

• Offer short term loans geared to the borrowing needs of customers
• Assess that customers can afford loans, and are able to repay them
• Provide clear, transparent customer contracts and communications
• Treat customers in a helpful, courteous manner and deliver high standards of service
• Maintain high levels of customer satisfaction
  

Month End Money do not:

• Target people with debt problems
• Lend to people who they believe cannot afford to repay
• Deal with customers if there is any question about their identity or authenticity

Rebuild your credit

At Month End Money we work with a credit reference agency. This means that when you apply for a payday loan with us that we check your credit record in order to make a decision as to whether we lend to you. Once you have been approved and then take out a payday loan, we will have left what we call a footprint on your credit file.

As soon as you repay your loan on your payday, we will report that to the credit reference agency, so that they will know that you have repaid your loan. This may help to rebuild your credit rating, as the credit referencing agency can see that you have repaid a loan. We will report this every time you take out a payday loan and repay it to us. As you gradually improve your credit rating, you will find that you may be able to borrow larger amounts from us and apply for other financial products that you may have been refused for in the past.

However, if you do not repay your loan and fail to contact Month End Money, this will also be reported to the credit referencing agency, which may have a negative impact on your credit rating.

Documents you can download:

Our guides are provided in the Adobe PDF format. You can view them using the FREE Adobe Reader or any version of Adobe Acrobat.

The Month End Money Guide to Credit Reference and Fraud Prevention Agencies